Update: Edited my previous review as my issue was ...

Update: Edited my previous review as my issue was resolved by Zouk.

I bought a laptop handbag and passport holder from Zouk(online) and had issues with their delivery service. When I reached out initially to Zouk , I received no response and their delivery service was unreachable. However after I wrote the google review, Zouk reached out and fixed the issue with the delivery service. I received the products and they appear to be of decent quality. The handbag had a bit of a rubbery odor. Hopefully airing the product will fix it.