I gave it more than a 1 star because I really like...

I gave it more than a 1 star because I really liked my tandem instructor (he deserves a 5 star, he kept me alive!). It's a nice little facility. The planes are small, so if your a big person it'll be uncomfortable. The biggest issue and if you read through the reviews is in the administrative part. Other people have complained about the either not receiving their pictures and video or for the process to take forever.

We were told within a few days we would receive our picture/videos, then the one week mark rolled by, nothing. We called and were told a few days they sent them. Two and a half weeks roll by, nothing. We called again and were told the same BS that you read in the comments. A few days and "we can't control how long the post office takes". Total BS, the post office isn't THAT inefficient. They said they just sent out a big batch of all of our videos. So we wait.

Three and a half weeks later (after all the thrill and excitement about wanting to show family and friends has gone away because it's been so long since it happened) I receive my pictures/video, finally. However, my boyfriend who went with me AND we live at the same address has not received his. A week later his sisters video came in but still not my boyfriends. WE LIVE AT THE SAME ADDRESS, the post office doesn't screw up that bad. We all skydived at the same time, why does the video get so separated? Still waiting on my boyfriends, at this point he wants to say screw it and give me a refund. We will go to Skydive Arizona in Eloy to try again. Or try skydiving in Sedona, that sounds beautiful.

I highly recommend skydiving. I would go again, but in a bigger plane next time which Skydive Phoenix doesn't have.

Thank you for the experience but get your pictures and video processing figured out, it's a weakness in your business, tell people up front it'll take 3 weeks to a month to get their video. Quit blaming the post office.

P.S. The video doesn't come in a format that you came use on facebook or anything. Its a DVD format which super sucks, I could only watch it on a dvd/blue-ray player. For the price you should send it in a video format that we can also share digitally.