Hatem Wahba

Review of Ashford Pediatrics

As a parent you can manage to plan for well-being ...

As a parent you can manage to plan for well-being appointments and immunization schedules, but it is impossible to plan or predict when a child will fall sick. You would expect your child's clinic or pediatrician to be helpful in such situations but that has repeatedly not been the case for me at Texas Children's Pediatrics Ashford. At multiple occasions my children have been denied medical attention for different reasons, too many occasions to list here. They never call back when you leave a message to ask a question. Multiple times I couldn't see a doctor when my children needed it. And one time I was turned back and not allowed to see the doctor due to an obvious error with the insurance provider that could have easily been corrected if the employees were a bit helpful. So if all you're looking for is a clinic to manage routine well-checks and immunization schedules this place barely does this job, but if your child falls sick then good luck trying to get any medical attention or even compassion from them. It is unfortunate that at this clinic they forgot that your child's well-being is a priority and all they care about is your insurance provider and you showing up on time for your appointment. All I'm hoping for while writing this review is to find another pediatrician as soon as possible as I never want my children to go there again.