Javier Cano was the tech that tested and located t...

Javier Cano was the tech that tested and located the problem in my system. a grounding junction box was mounted in "an exposed to rain" location. he eliminated the box ran fresh cable from dish to router and my performance improved greatly. i really appreciate him going after the origin of the problem to provide a long lasting solution.. very pleasant to talk to explaining what he found and the fix. all of the techs have been great, but Javier gets the blue ribbon..great job and thanks again...jb...
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