Debbie Botwin

Review of Feldmar Watch Company, Inc.

Spent over 13K on two watches from Feldmar 3 weeks...

Spent over 13K on two watches from Feldmar 3 weeks ago. Returned both watches this morning. Their customer service is HORRIBLE! Our calls were not returned - we were basically ignored. Upon returning the watches they gave us some story about not being able to reach us because my phone wouldn't accept their calls. Really? They also had my husband's and son's numbers, as well as both of their email addresses, but didn't bother trying any of those ways to reach us. Feldmar has great service until you actually sign on the dotted line. After they get your money they are done with you. Very disappointed. Will never be back.