Actually this was an unnecessary trip per our faul...

Actually this was an unnecessary trip per our fault. At the time I was speaking to the dispatcher I should have stayed on longer and told her that my husband had discovered he had installed a faucet cartridge incorrectly and when he went to take a shower realized if he turned it the opposite direction we had plenty of hot water. We did not know John Moore was coming but thankfully I met him right as he pulled up to the door and everything seems to be okay now thank you.