Emily Engoron

Review of Rebecca Minkoff

The 2 women working there were very very rude. I c...

The 2 women working there were very very rude. I came back with a tassle charger that broke (after using it 3-4 times). It was a gift so I did not have a recipt. I thought Rebecca Minkoff was known for excellent customer service. I was very wrong. They found the receipt on the iPad reluctantly. And still could not even give me a store credit for a broken item because it was beyond the return period. I thought acceptions we re made for broken defective products. I even brought it back in the original packaging. They finally gave me a new charger with a tremendous amount of attitude, which I know will break again hence why I wanted a credit. I have 8 handbags by Rebecca Minkoff and I loved the brand but after this transaction I will not be purschasing her products anymore.