Kathy

Review of NHC of Bristol

Our 94 year old father was at the facility from Ja...

Our 94 year old father was at the facility from January 2017 until this July when he passed away. All the staff on the 2nd floor and Melissa the PA were wonderful during the last days of his life. They not only cared for our father but they cared for the family.

Between my brother and I we were there 5 / 6 days a week and at all different times. Not to mention other family members and friends that were in and out. So we saw the care that was given to not just our loved one but the other patients.

I will not say that we never had any issues in the year and half that he was there, but what I will say is that when we did and we discussed it with the nursing staff, housekeeping or laundry it was always resolved and handled in a professional manner. Natalie the Administrator was also available to assist if needed.

All the staff from administration to the maintenance department treated our father with love and respect. He was happy there and we had comfort knowing he was being cared for. And he would tell us if he wasn't being treated right. He did not hold back... :)

No facility or business is perfect and never will be but the important thing is how they respond when there are issues and if they are corrected. That is what we found at NHC Healthcare Bristol.

I have recommended NHC to many people and will continue to do so.