iceyleung

Review of Novotel London West

This hotel bathroom is super smelly n stinky. Ther...

This hotel bathroom is super smelly n stinky. There is a strong smell of poo in the water pipes n I can feel the staff just sprayed a whole bottle of air freshener trying to cover that smell. But it s so choking and unpleasant. Also, the shower head looks like 10 years+ ago that is very ugly, very dirty. Water is hot-cold interchangeably during your shower which is super annoying and unacceptable. I can t have a nice shower after a long day. Plus, The amenities are so cheap that I hv no interest to try. Toilet roll location is totally not user friendly, asking you to twist 180 degree of your body to get a toilet paper, come on, hv u ever put yourself into users shoes? Who is able to get it? Other than toilet, the room air con is not cold at all and the walls r just paper thin that you can hear ppl laughing next to your room. Just hate it a lot. Never come again. Absolutely ruined my stay.