This is the black hole of dental insurance. We pay...

This is the black hole of dental insurance. We pay for the higher coverage plan. I've spent hours on the phone with their frontline customer service to resolve claims. They basically deny everything and if you're lucky you will get them to cover your cleaning on the 2nd submission. I've got a $2k a year benefit and can't find anything they will cover. This is supplemental insurance for me and they come up with creative math to justify not paying their share after my primary pays. Then if you get into the appeal process just another black hole, we switched to new system, etc, etc. I would suggest not signing up for this insurance.