The management at this hotel is cold-blooded. The ...

The management at this hotel is cold-blooded. The Denver airport was closed down in March because of a huge snowstorm and I was unable to fly in for my reservations as all flights for a few days were cancelled. Even when calling a couple days in advance with my unique situation, the hotel would not hear me out and charged me full price for all nights. Any cancellation and mitigation requests were denied. Find another hotel who values their guests.