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After inquiring regarding an order that was not sh...

After inquiring regarding an order that was not shipped/received, this was their response. Completes the picture of what kind of employees they have and what their mindset regarding "customer service" is...
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Good morning,

I m the RMA Coordinator at this company and my responsibilities are miles from anything to do with providing tracking or order status updates. Orders are issued by those in charge of Walmart Sales through our company and such information is provided by sales or customer service or Shipping which I should think would be a foregone conclusion.

Your order was refunded by the aforementioned Sales Associate, who is also responsible for referring your order to fulfillment (which evidently didn t happen), so I recommend copy and pasting that to them instead.

Have a great day,
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Does not get much more useless... another company on the "never, ever deal with them again" list.

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