This review is specifically for the Testing Servic...

This review is specifically for the Testing Services Center and my visit on July 12, 2021. I was there for an 8:00am exam. The CTC signs and the PVU website state that the center opens at 7:30am. This was not the case when I arrived at 7:45am. There was a large line of people waiting. Businesses need to follow their posted business hours or update their information if hours are changed.

While waiting for the office to open a man came out and introduced himself as the Director of the Testing Center. He then proceeded to warn the group of students (all adults, I might add) about proper behavior and that we were on camera and that they wouldn't argue with us and that the police would be called if necessary.

I was appalled at this and could tell that others were as well. This director said that there was an "incident" the week before with another person. Well, if that was the case then that should have been kept between the person and the testing center. There was no need to threaten and lecture a group of adults who were there to take exams in the early morning and treat us like criminals. I'm a teacher and if I had spoken to my students like this before they took a major test I would have been disciplined.

There are a few very nice, helpful staff in the testing center but during my last three visits in the past two months I've been very disappointed in the very slow check-in times, lack of opening when they say they'll open, and rudeness. I strongly recommend choosing other testing locations if possible.