Patricia V Maess

Review of AllCare for Women

My hope in writing this review is that it may prev...

My hope in writing this review is that it may prevent other people from ever scheduling an appointment here. To start off, the secretaries are rude, abrasive, and could not care less about patient care. They act as if they are working a customer service job and you are an irritating customer. Rose is the person I have seen for the past few years after my old provider Jessica (who I loved) left the practice. Rose has a cold demeanor, rushes through my appointments, and will not discuss options about my health. I receive one word answers to legitimate questions and she acts like she could not be bothered. I had to call the office once about a medical concern, because Rose had not helped me last time I was in the office. I played phone tag for about 3 hours and once a secretary snapped at me on the phone because I couldn t answer their calls while I was at work. I finally got to talk to someone and they were about to put Rose on the phone, even after I had explained to multiple people that I did not want to speak her. I received misinformation about a medical issue because they did not take the time to properly explain things to me. I m not sure I understand the issue of rushing through appointments and questions? This is a very delicate form of healthcare and they should be aware that patients are not exactly thrilled to be there. I will say one positive thing, the nurse who had given me my depo injections the last few months is incredibly nice and amazing at her job. I wish I knew her name so I could commend her. I have found another practice and I am incredibly relieved to never have to return here.