Gayle Nielsen

Review of Hudson Nissan in Charleston SC

Hello,

Hello,
My name is Gayle Nielsen and on Wednesday, September 20, 2017 I brought my mother s (Sheri Ackerman) 2010 Nissan Altima in to the Charleston Nissan dealership. After returning from a trip upstate the car seemed sluggish with very little power and a family friend (Scott Moody) recommended that I bring it in to be checked. I was greeted by DANNY BRENNAN and was immediately eased by his friendly yet straight forward approach. He let me know that everyone at Charleston Nissan would do their best to locate and fix the problem with options that would work for my Mother. Danny directed me to the waiting area/ lounge and encouraged me to have a coffee or a soft drink while he sent the car in to the shop. Danny returned with an estimate of what had been located and costs for the repairs. Because the car wasn t mine I had to make several phone calls to talk things over with my mother before giving Danny the go ahead on the work. He was patient and told me to take all the time I needed and let him know when I was ready. When I gave him the go ahead to complete the work...I was so shocked at how fast it was before Danny returned to let me know the car was ready! So great work in the Mechanics bay too! Danny is definitely the PERFECT person for Charleston Nissan to have greeting your customers when they walk in the door! I was frightened and overwhelmed when I walked in and thanks to Danny when I left, I was telling everyone about my great experience at Charleston Nissan. Keep up the good work Danny!
With kind regards,
Gayle Nielsen
PS My friend Scott Moody also introduced me to a very nice man in the parts department and he was very kind to me as well. I believe his name was Michael (or Mike). He has dark hair and sat at the parts window. I didn t want to forget to mention him because he was very kind and made me feel at ease in such a stressful situation. I hope I got his name right. Thanks again!