The salesman begged us to buy a wheel lock breaker...

The salesman begged us to buy a wheel lock breaker kit. I explained that after 25 in the business, there is no such thing that could withstand an impact wrench. I have personally broken, stripped, and exploded at least 10 different types and explained that is why I didn't want it. He said I promise it won't break and he also promised t I stand behind it if it ever did. It stripped out the first time we tried it and that was November 20th. He has made himself impossible to find and although he stopped in once to see if we needed anything, once he found out we wanted our refund he was gone like the wind. He reminded me of a used car salesman trying to make a commission. This guy has made the company look shady and I want my 224.23 back. It's January 19th for crying out loud. I'm a small business and this is unacceptable. On the invoice the salesman is Nail #6YE . Well my name is Ron Speir and I'm pretty disgusted with this bum.