Amy Hamilton

Review of Medtronic

The products are AWESOME and are most definitely a...

The products are AWESOME and are most definitely a BLESSING. Let the LORD be with you if you have any issues and have to reach out to them. Expect long wait times and rude customer service. A lot of times the things they say they are going to do does not happen and you have to call a second and sometimes a 3rd time. Very annoying. You are constantly being transferred to different departments and explaining your problem over and over again.

I just used my lunch break to call in to see if I can get a statement of the payments I have made so far this year to give to my insurance provider. The girl was very RUDE talking over me and would not let me speak. Then abruptly hung up the phone on me after I had been on the phone holding for 40 mins!! UNBELIEVABLE!

Luckily, once I called back a different young lady was nice and was able to help me. But golly, there is no need to get treated so badly when you are requesting help. Isn't that their job?!