MinnesotaMeetsOklahoma

Review of Aloft Minneapolis

Drove in from OKLAHOMA thought because this hotel ...

Drove in from OKLAHOMA thought because this hotel was pet friendly they would be a good place to stay.. We booked in advance and another party was paying the room for us. We arrived at at 430am, when we got to check in and there was a very unfriendly guest service representative that was rude and not very knowledgeable on her field. We were told to produce a credit card or no room. We were also told that is was for incidentals and damage deposit. When we got upstairs we found a very large crack in one of the mirros. Very scary since we gave our credit card for damages. I would shop around for other pet friendly places the customer service was very lacking on arrival. Its just an ok place to stay for the price there are probably better choices.

Jim