Peter Forster

Review of Rockwood shutters, blinds and ...

Eventually blinds were installed, however every st...

Eventually blinds were installed, however every step in the process was poorly handled. Installers showed up with the wrong size whether because it was measured incorrectly or because it was not manufactured properly is hard to know. They regularly and routinely showed up three to four hours after the time that they promised to show up with no advance notice. On one occasion they showed up six and a half hours late at the wrong house and ended up causing our neighbor so much distress that two of our neighbors called the police, meanwhile there was no contact with us when they showed up at the wrong house. Frankly the installation process was probably one of the worst experiences that I can recall in the last 15 years dealing with contractors. I'm giving it a two star just because the actual product ended up being fine if you could tolerate creating consternation in a neighborhood...