I had very bad experience with dpd well my item is...

I had very bad experience with dpd well my item is from nike and due to covid i have ordered online and in this covid situation UPS was not doing next day delivery so nike approached dpd and at the end the item was not delivered to me but in their portal it says the item is delivered to FGHCD when i spoke to dpd customer care they were not clear who is fghcd and said they will check with the ware house and come back to me. But i didnt stop there i reported this to NIKE and asked to investigate the issue. So that the issue can be fixed weather it was a delivery issue or anything else. But still i dont recommend dpd because when a delivery attempt is done a proper signature need to be collected its just a matter of 15 secs. sick dpd delivery service.