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The location is excellent and the St. Regis is sti...

The location is excellent and the St. Regis is still one of my favorite hotels, but it s gone backwards since Marriott took full control.

If you prefer easy beach access, great views, and a quieter stay, the St. Regis is good.

I have stayed here three times (5/2018, 9/2018, 9/2019) for several nights and unfortunately, I like it a bit less each time.

The level of customer service (the little extras) has deteriorated. It feels this is due to the full transition to Marriott on 8/18/2018. As a longtime SPG member, there are no perks anymore. Room upgrades are an extra sell, nice birthday gestures are no longer.

The daily resort fee has gone up and what the fee includes should be complimentary. They use to offer access to the spa so you could use the amenities (steam room) and free drinks at the St. Regis Bar. Now you get digital access to news? No thank you.

Overall it s still a very nice hotel but for a category eight and the price, it s been sliding backwards.

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