Bought my system 2 years ago and the company never...

Bought my system 2 years ago and the company never came out to test the water after the install was complete. Now they want to charge me to come out and test it when they were suppose to do it when i bought the system. I like the system but for $6,000 dollars I would expect for them to hold up their side of the deal and at least make sure my water was adjusted correctly without forcing me to pay more money! I wish their service was as good as the system itself. Thanks for sticking me with hard water when I bought this system to get rid of it!

UPDATE
So after emailing corporate my complaints I was told they have no legal authority over the local dealer but would forward my email to them. After a couple of days I was contacted and told someone would be out to fix the issues free of charge. The guy came out and did a fantastic job getting everything corrected. Although I am aggravated that I had to go that distance to get this taken care of, I am happy that they made things right. I would just tell anyone thinking of using this company that the system truly is fantastic... just make sure to test it and have them adjust it if necessary within the first month! I love how soft the water is now so thank you!