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Will never use them again! I called them to set u...

Will never use them again! I called them to set up an appointment as my address and phone number had changed. When they tried to call me to let me know they were on the way they used the old phone number that I no longer have, this is understandable as these things happen. But i had to call them for updates on everything which is frustrating and a waste of time. When I made the appointment, I expressed the urgency of the issue and also told them i lived in a condo building. It was only after I called 20 minutes prior to my scheduled appointment time being over, as I had not received a phone call from them yet, that I was told they do not work on condos (even though I have seen one of their trucks outside of my building before). This would have been great to know at the start as I would have called someone else immediately instead of having to beg someone to come out that same day to fix my issue. As I stated previously, due to these issues I will not be using them again.

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