Jessica Mandeville

Review of Reno Orthopeadic Clinic

I went to the Reno Orthopedic Clinic with my husba...

I went to the Reno Orthopedic Clinic with my husband after an accident he had for a follow up for his surgery on his hand. I have never in my life experienced something so horrible. They failed to communicate what the appointment was going to entail and it left us unprepared. The staff was removing a cast from my husbands hand which ended up being stuck due to dried blood and they left him alone in the room and told him to take it off himself and let them know when he was done. The doctor was in the room for maybe 2 minutes and didn't give us any opportunity to ask questions before he left. They didn't give us any care instructions and basically kicked us out of the office. Then on top of basically being neglected the whole time we were there the office staff have failed to turn in the paperwork necessary to his work and insurance to get temporary disability for over 2 weeks now. Oh and we paid them to fill it out and they still haven't done it. I would never recommend them in a million years. In fact I would rather drive to another state with a broken bone to see a good doctor than deal with these people ever again.