I have completed three courses with Phoenix Strate...

I have completed three courses with Phoenix Strategies. Monica and Jan are very knowledgeable subject matter experts, gifted instructors, and highly personable individuals! The PSI course model is, in my opinion, outstanding!

The small class instruction allows for feedback from other students and the instructors. The role-playing opportunities are numerous, and add another dimension to the learning experience! Finally, the recorded sessions allow students to learn from their mistakes, and improve their skills, in a nurturing environment.

I credit them with enabling me to acquire tools which are allowing me to become a more confident, capable and experienced mediator. I also appreciate their willingness to maintain contact with alumni and offer them co-mediation opportunities.