Worst service ever.

Worst service ever.
Had a booking for 1 night in the standard room, the booking included 2 free kids.
After the booking we wanted to make sure their adding 2 beds.
The hotel said, the room is to small and they cant add even 1 bed.
But they include 2 kids free in a room 2 kids have no place to sleep.
The hotel answer was to upgrade to suit or to sleep with infant and another child in 1 bed.