We had brand new carpet installed in our new home ...

We had brand new carpet installed in our new home 2 months ago. The installers were TERRIBLE!!! One of the installers was caught by my husband and I sweeping the rubbish down our air vents. They broke our bedroom door. They had no vacuum to clean up and asked for mines. They left carpet behind when during our sales appt we had ask that all carpets be taken away after installation and we were assured they would. Most upsetting experience and I ll never refer empire to anyone!!!
Fast forward to 2 months later....we knew that after the installion was done that we d have problems with the carpet lifting up. Well, it did and tore! Been calling, calling and calling empire we had to appointments for them to show up and they NEVER DID, NEVER SHOWED! Two days in a row! Been calling customer service and they F ng SUCK!! Been requesting a supervisor to call and NO CALL BACK!!!! This place is TERRIBLE! DO NOT DO BUSINESS WITH THEM!!! I m calling the better business bureau Monday morning to see what can be done and to get our carpet fixed.

DO NOT DO
BUSINESS WITH CHICAGO EMPIRE!!!!!