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Kris Kougl

4 years ago

We filed a claim 3 weeks ago. Appointment was set ...

We filed a claim 3 weeks ago. Appointment was set up for Feb 8 2021 1pm. No communication that day from person scheduled to come out. 1pm came and went, with no update from their end at all, so in order to get on with our day we then rescheduled for Feb 15 2021 1pm. More of the same. No communication and ultimately their representative was a no call no show. Thankfully USAA is assigning a different adjuster to us moving forward.

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