I have been customer of Nordstrom, HauteLook and t...

I have been customer of Nordstrom, HauteLook and the Rack for many years. Recently I purchased a pair of shoes from HauteLook and before I even received the item, the piece dropped by $40. I called the HauteLook customer service, they refused to adjust the price because it s not their policy . Keep in mind I still have not received the item!! I will not be shopping at Nordstrom or any of its affiliates ever again. Bad business practices! So disappointed in a Company that I thought has exemplary customer service.