April Kyle

Review of Hyatt Regency Albuquerque

I frequently use hotels and I can honestly say tha...

I frequently use hotels and I can honestly say that the staff here exceed my every expectation! After being here for 6 days, I've had quite a few interactions and I've yet to encounter an employee that is not incredibly friendly and helpful. This included the concierge, reception, house cleaning, bar staff, restaurant staff, and valet. I had a complicated billing situation to separate business days and pleasure days and the reception staff were splendid! I left a light on in my car in the parking garage and ended up with a dead battery and the valet guy was so kind and helpful! The other amenities are great as well. Also, there is a pool, gym, and business area, as well as a Starbucks, deli, nice resteraunt, yogurt place, bar, gift shop, and several shops in the lobby. Easy access and parking (both self and valet).

My only negative complaint was that my particular room lacked a mini-fridge and safe.