Will Johnson

Review of Mooxy

Definitely not staying again.

Definitely not staying again.
When asking specifically about our weekend reservation, we were told that hotel guests had a separate entrance for the rooftop bar (via email so we have this in writing even...) When we asked about finding the line when we arrived on Saturday we were told that we had to wait in the line that was already wrapping around the block!
We also requested a quieter room and were denied. Even at 4 floors below the rooftop bar it's impossible to block out the music. Lobby music was also too loud to even get through the check in process without yelling. We then attempted to use the tokens we were given at check in (which we were told was good "one drink at the lobby bar") but were rejected again by the waitress who informed us they were actually only good for their strawberry cocktail. We counted over 15 of these free drink either being sent back, left behind for the bus boy to dump out, or tokens left on tables after trying a friend's drink. If you're trying to make your guests feel welcome with this sick joke, you're doing a HORRIBLE job.

The only positive I can muster is that the showers have nice water pressure... That's it...