Ashley Perez

Review of TradeWinds Island Resorts

I haven t even been here 24 hours yet, and the ent...

I haven t even been here 24 hours yet, and the entire experience has been awful since we pulled up. If you are a bluegreen owner, you must first go across the street to get a pass across the street before getting on property. We brought groceries, and our groceries and luggage had to be delivered by the bell hop. We could not take it to our room ourselves. So it sat in the 95 degree weather for a good 15-20 minutes before they brought it to our room. The room is very old and dated. Humid rooms as the hallways are outside. No toilet paper in our room, no paper towels, no coffee pot like you normally get in the bluegreen properties. If you re a bluegreen owner, there s only double beds available. They do not have rooms with kings or queens. ATM ate our debit card. The restaurant on property won t answer the phone to take our reservation. Concierge said the Deli is supposed to be where we sign up for the bar crawl...which is odd, but when we went there, they had no idea how to do it. Elevator was leaking on our heads. They don t serve coffee anywhere on property until 6:30am!! The list goes on. I wish we could leave and go somewhere else, but we are stuck here for another couple days. We re very disappointed and will never come back here.