Doris Holderness

Review of Zillow Group

Tried so many times to update property facts and s...

Tried so many times to update property facts and sent a ridiculous amount of emails to Zillow trying to understand why a condo valued near $450000 is zestimated at $157000 and while there are so many units comparable, it chooses to compare lots in an entirely different area of the city and property not even close to matching my description. The customer service rep had NO UNDERSTANDING whatsoever even after I copied and paste so much information that clearly shows how messed up this is. Algorithm or sabatage - you decide.