Lafayette Ultras

Review of Hilton Fort Lauderdale Beach R...

Horrible experience with this front desk .

Horrible experience with this front desk .
At check in they were saying that they didn t have the room that i booked , when I ask to add a extra sofa or bed for the child they said no , when when we went to ask for our deposit back witch I payed cash the guy at the front desk didn t even understand what I m asking for !!!
They clearly trying to lie and say they don t have cash to rerun for the deposit Ans only after 30 minutes of showing my recite and explain many times Rahat I payed cash for the deposit they went and open the safe !!!
Anything else you will ask in this hotel even basic things they will immediately say no .
Will never go there again !!!