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Pat Durkin Review of Deerhurst Resort
it's a lovely hotel but was so surprised our room ...
it's a lovely hotel but was so surprised our room didn't have a fridge. When we inquired about it because we were so surprised, we were told it would be another $50. A bit later, I noticed the directory offered an "opt out" of maid service to be more green and also plant a tree for those who did. And, a $10 room credit. When I inquired over the phone, I was told I could opt out, but not get the credit because the room was booked thru expedia which was exactly the same price as the wedding family rate. The resort is beautiful but I think they need more customer service help for the prices charged. I called Expedia to help and they did; got the $10 credit after about 20 minutes on hold!!!
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