have been to many many restaurant, never had such...

have been to many many restaurant, never had such bad experience like it. we had to wait for nearly 1 hour for our food , in the end they found out the waiter forgot to put our order through, no problem , mistake can be made, but we did not get any apology. ok , food finally came , $39 mixed grill, only come 5 tiny piece of meat , and taste badly , 100% overpriced the food for sure, yet , when we pay the bill they charge us surcharge fee because i was paying by card, it's not even credit card , its normal saving account. it's absolutely illegal . i do not what to say anymore, what they doing just make you angry.