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Fahad Said
Review of Acanac Inc

4 years ago

Ordered internet service last week of October. Sch...

Ordered internet service last week of October. Scheduled activation date of November 3.

Received no email about modem tracking. Found out when Purolator called me to ask for building entry instructions.

November 3rd passes. Still no service. Call their number, am informed the date is only an estimate and I'll hear back in 48 hours with an actual install date. So 3 days late I'll get to know when and if my install will take place? Unacceptable.

The price is great... If I actually had service. More like I paid to be serviced. I'll provide an update when I get one. Either when I cancel and they want their modem back, or if I actually get internet and how long that takes.

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