I cannot speak to the experience of hospice care p...

I cannot speak to the experience of hospice care physically in this building, my grandmother was given hospice in her home with her husband/my grandfather, myself, and my husband taking care of her ourselves everyday. Tyler and Michael were the people who were scheduled to assist us with the process. Medication, care tips, etc, they helped us through everything. My grandmother was given hospice on a Wednesday evening, we preferred to care for her ourselves day and night until she passed an entire week later. Due to some very awful family disputes and ongoing bad blood, there was a lot of miscommunication of how to best help my grandmother and causing Keystone to send a social worker out only once and almost two days after she was admitted to hospice at home. But no worries. After talking to Michael, he VERY QUICKLY assessed the family tension without me having to say ANYTHING and guided me and my husband through the caring process. I was feeling very scared and sad thinking that I wasn t doing a good enough job. When Michael and Tyler came and complimented our care saying my grandmother looked comfortable, my heart swelled. When her time came, she really did look comfortable. I could not have done it without them. Thank you Keystone for having two amazing, lovely souls like Michael and Tyler, they are truly a dime a dozen.