Claire H

Review of Fruugo

Absolutely avoid this company. My partner placed a...

Absolutely avoid this company. My partner placed an order, there was very little communication about when it was going to arrive. No tracking etc. Just said it would be delivered between the 5th-16th August. After the 16th the parcel has not arrived so my partner contacted them and asked where it was. He was told it was delivered to his PO Box! (We don t have a P.O. Box) then they said here is the tracking number contact all your local post offices to see if it was delivered there!! Never known a company where you have got to try and find your parcel!! My partner opened a paypal dispute which was found in Fruugo s favour as they provided tracking info!!! WTF, they haven t even provided my partner with tracking info!! They are absolute liars and I would not recommend buying from them EVER!!!