Stephen Smith-Gander

Review of Palms Casino Resort

We booked with travelocity, the room was overlooki...

We booked with travelocity, the room was overlooking an insanely loud pool party all night. Staff were totally unhelpful switching rooms.

EDIT: After speaking to two different people at the front desk, one of the staff was very helpful and upgraded us to a room in different tower with a view of the strip. Overall very happy with how they rectified the situation.