So disappointed with this hospital. My grandma has...

So disappointed with this hospital. My grandma has been in the hospital for almost a week and we have received a call from the doctor ONCE!? We were told that the Dr was going to call us yesterday, no call. Then we were told she was going to call us again today regarding some results and still NOTHING. Unacceptable that we are left in the dark during a time we cant even see or speak to our family member. Inhumane.