Venessa Jade Garcia

Review of McLeod Auto Sales

To anyone reading this, I would advise to look els...

To anyone reading this, I would advise to look elsewhere. For it being my first car financed, this has been a horrible experience. I had looked online and found a vehicle I had been looking for. At first, everything had been promised and I was in the clear to make the purchase. I planned out a trip from San Antonio to pick it up. As soon as I drove back and hit San Antonio city limits, the vehicle broke down on me during evening rush hour traffic in the middle of the road. I immediately called and made a complaint, only to be promised calls back from the manager that never happened. I tried calling my sales person who never called back, asked for the manager who avoided my calls, and got a lousy excuse from another who gave me nonsense. The only person that would speak to me was the mechanic who advised me to have it towed at my expense to a local auto repair shop. Arrangements were made to have Mcleod mechanics travel to San Antonio and repaired with brand new parts. Aside from the wait time, I both missed school and work because of this mess. I received the vehicle back only to find out 2 weeks later, it has broken down on me AGAIN with the same problem. I had it inspected with my mechanic and he explained the same problem was never fixed properly. So now I am at the brink of frustration paying payments on a broken vehicle and seem to go in circles with lies and broken promises.
If you consider this company, do your homework, take a mechanic to inspect the car, but expect disappointment. I'm paying so much for all this trouble and seem to be getting no where.