Mandy Butler

Review of Casa Linda Realty, Inc.

I would advise you to avoid this agency, but if yo...

I would advise you to avoid this agency, but if you must do business with them, do yourself a favor and steer clear of agent Michael Turner. I first dealt with him when he was representing the seller of a house I was renting with the intent of purchasing. While I was staying there, Mr. Turner coordinated the removal of exposed asbestos without notifying us of the time and date of the appointment. When I asked for a copy of the removal report (just after the purchase of the property fell through), Mr. Turner scolded me because he and my agent "had not made a dime off this process" and I was wasting their time. That incident ended with Ms. Renwick stepping in to apologize and smooth things over.

A few years later, when it came time to list a property for sale, we purposely avoided this agency, but had the misfortune of dealing with Mr. Turner again when people called Ms. Renwick's agency instead of our listing agency and Mr. Turner took it upon himself to hand out my home address to an unvetted total stranger because it was easier than actually doing his job. Because of this, three adult strangers came to my door when I was home alone and knocked incessantly until I finally came to the door. I was floored when they informed me that they were there to discuss a property across town and had been given my address by a realtor I wasn't even doing business with.

Mr. Turner's unauthorized disclosure of my personal information was lazy, dangerous, and showed a shocking lack of common sense. Unless you want to conduct business with a rude and arrogant agent who would rather endanger you by sending total strangers to your home without notifying you than conduct himself professionally, stay away.