Angelica Ou

Review of SOUTHWEST CREDIT SYSTEMS

Absolutely horrible customer service and professio...

Absolutely horrible customer service and professionalism. Was supposed to receive a letter to pay of my debt so I can have documentation of it and I never received anything in the mail. So I called SW to follow up and the personal on the other end was extremely rude and told me I did not need documentation to pay of my debt and just to pay it off now. I still did not feel comfortable so I insisted on a letter in the mail and she literally disregard everything and hung up on me. SW wonder why debt isn t being paid and have 1 star ratings. Make a change! Check on your employees and listen to the recordings. This is just 1 review of many. I suggest paying of the debt directly from the original company. This was 03/07/2018.