Loved the surroundings but service very slow in re...

Loved the surroundings but service very slow in restaurant. It took 15 minutes just to get water and after asking for it 4 times. The restaurant was half empty and it was during a very hot day, so one of us was quite sick. Also drinks order when it arrived was wrong. Service staff unable to give food recommendations, saying everything is good . Not what you d expect at this price in Bali