Sales Associate Lorenzo Johnson stood up the minut...

Sales Associate Lorenzo Johnson stood up the minute we walked through the door of Merecedes-Benz of Bellevue. He introduced himself and we told him we were interested in a certain vehicle. He immediately got the keys and brought it out in front of the showroom.

Because we had already test-driven the vehicle at Mercedes-Benz of Lynnwood, we had a lot of information about it. We were there principally to get a good deal after a disappointing experience in Lynnwood.

Lorenzo became our guide in the process of acquiring the car. At each step, he led us to the people who had a hand in the sale while the car was being prepped.

The atmosphere at the store was friendly, courteous and professional at every step and we felt comfortable waiting for the paperwork to be done.

Even the financing aspect was enjoyable if that is possible.

We left the dealership happy in our new (to us) vehicle. We credit Lorenzo for his professionalism and the dealership for doing everything right to make the customer feel respected.