Arrived a few minutes early for scheduled showing,...

Arrived a few minutes early for scheduled showing, another woman wad there also waiting. Waited until it wad 15 minutes past or scheduled time, called, woman on phone said there had been an error in a scheduling, Calvin would not be coming for showing. Woman on phone said can reschedule in a week. Before hanging up we passed info on to other person waiting. She asked if she could get a showing for the next day, as she had come from out of state. Woman on phone said no, Calvin doesn't work on Fridays. I told her apparently he doesn't work on Thursdays either. One of my biggest pet peeves is bad customer service. They had our numbers, yet no call to inform us of schedule error, no trying to accommodate their error. Maybe I should thank them because after reading reviews and my own experience, sounds like the experience wouldn't have gotten any better.