This is the first time I have ever posted anything...

This is the first time I have ever posted anything, the reason why is because someone has to pull their finger out. Sadly my first review is going to be a bad one.

This resort could be the best in Hunter, but so many issues, too many to list. We have paid nearly $2,000 for 3nights with breakfast.

Today s example, went to pool with family for a swim at 8:50am Saturday morning, pool and surrounds hadn t be cleaned at all from day before towel bins overflowing and pool full of leaves. Walked up to reception and spoke to staff regarding the condition. Left pool area and at 10:20, nothing done. Walked past reception and both staff just put heads down like they were busy, knowing nothing had been done. You would think a resort would have a roster for pool area to be cleaned daily??

The breakfast, the fruit and salmon are out in open air for up to 3 hours. Although it is air conditioned it was 31 degrees by 9am. All resorts have open fridge displays to keep perishables at the correct temperature.

Management are simply not managing this resort and it reflects on their staff.