I requested a copy of my estimate when I dropped m...

I requested a copy of my estimate when I dropped my car off for a quote on hail damage. I provided my information at drop off, called later that day and a couple days later. Provided my email 3 times and requested it be sent to me and my insurance. I got a notification from my insurance that they got the estimate. When I called Boyd, I was told it was already submitted and therefore locked. They could not send me a copy.

I asked that they lock my key in my car and put it in a specific spot. They had to call and have me explain how to lock the key in the car, then didn t put the key in the spot I requested.

So be careful, cause they clearly don t listen to your requests.