Erica Y

Review of Google Australia

Google only care about their business customers. S...

Google only care about their business customers. So many personal users had their gmail locked out unable to find any solution. I tried to call and there is no option to assist. I know there is the recovery process in Google Help. However, by answering everything correctly, still cannot verify account is owned by me is likely a system issue. Please take advise that we need to communicate with humans, standard procedure doesn't resolve everyone's problem. As a gmail user, please provide more support. I have my everything linked with this gmail account, please help your users to recover their gmail accounts.